Hi, Denis!
I have had exactly the same issue as the original poster, and I do have some additional information on it.
The way the problem started for me is simply that I did a VV export from an active survey (with the Latest VV version option), cleared the list and then tried to re-import. The import failed with the messages:
Success
File upload succeeded.
Error
Import failed: No answers could be mapped.
Then, I created a copy of the survey and lo and behold -- I could now import the VV file into the new one!
The problem, however, was that I needed the new survey to have the same ID as the old one, so that the people who had the link to it could still use it. So, I deleted the original survey and once again created a new copy (from the FIRST copy) and gave it the old ID. Unfortunately, this did NOT work, as importing the VV file produced the same errors as before.
I thought the issue was associated with that old survey ID, so I created yet another copy, this time letting the system pick the ID, and again, no joy.
So, to summarize, only the first copy that I made of the survey is working properly. The original and any subsequent copies fail the VV import with the above-mentioned errors.
I have also attempted the following:
1. I compared the survey structure export files from the copy that works and the one that doesn't, and they are identical, except for the survey ID.
2. I thought the problem might be caused by some particular question, or perhaps some particular record. So, I eliminated all but one records from the VV file, and then went through the exercise of eliminating the questions from the survey one by one, until I only had a single question left --a short text-- and I was still getting the error messages when trying to import.
3. Recreating the survey from the structure export file also does NOT work -- the VV import fails on the resulting survey.
4. New, simple test surveys I create from scratch as a test work just fine for VV export-import.
5. Also, with my other surveys (some of which are very large and complex) VV export-import DOES work. So far, the problem has been with only a single survey -- and it is a relatively simple one, with just 7 or 8 questions.
So, basically, it seems that when a survey goes bad, it stays bad no matter what you do, except that in just ONE case, I was able to clone it and the clone did work (but I was never able to do it again successfully).
That's all I can report for now. If you want, I can send you the survey structure export and the VV file, so you can look at them.
Cheers,
Oleg.
I have had exactly the same issue as the original poster, and I do have some additional information on it.
The way the problem started for me is simply that I did a VV export from an active survey (with the Latest VV version option), cleared the list and then tried to re-import. The import failed with the messages:
Success
File upload succeeded.
Error
Import failed: No answers could be mapped.
Then, I created a copy of the survey and lo and behold -- I could now import the VV file into the new one!
The problem, however, was that I needed the new survey to have the same ID as the old one, so that the people who had the link to it could still use it. So, I deleted the original survey and once again created a new copy (from the FIRST copy) and gave it the old ID. Unfortunately, this did NOT work, as importing the VV file produced the same errors as before.
I thought the issue was associated with that old survey ID, so I created yet another copy, this time letting the system pick the ID, and again, no joy.
So, to summarize, only the first copy that I made of the survey is working properly. The original and any subsequent copies fail the VV import with the above-mentioned errors.
I have also attempted the following:
1. I compared the survey structure export files from the copy that works and the one that doesn't, and they are identical, except for the survey ID.
2. I thought the problem might be caused by some particular question, or perhaps some particular record. So, I eliminated all but one records from the VV file, and then went through the exercise of eliminating the questions from the survey one by one, until I only had a single question left --a short text-- and I was still getting the error messages when trying to import.
3. Recreating the survey from the structure export file also does NOT work -- the VV import fails on the resulting survey.
4. New, simple test surveys I create from scratch as a test work just fine for VV export-import.
5. Also, with my other surveys (some of which are very large and complex) VV export-import DOES work. So far, the problem has been with only a single survey -- and it is a relatively simple one, with just 7 or 8 questions.
So, basically, it seems that when a survey goes bad, it stays bad no matter what you do, except that in just ONE case, I was able to clone it and the clone did work (but I was never able to do it again successfully).
That's all I can report for now. If you want, I can send you the survey structure export and the VV file, so you can look at them.
Cheers,
Oleg.
